Sonabed Privacy Policy – How Your Information Is Kept Safe

Sonabed (sonabed.click) places the highest importance on user privacy. This privacy policy has been developed in accordance with Bangladesh and international data protection laws.

This policy applies to the sonabed.click website, the Android app, and all related services. By using Sonabed's services, you are considered to have automatically consented to this privacy policy.

• This policy applies to all registered and unregistered visitors.
• Third-party game providers may have their own privacy policies.
• This policy may be updated at any time. Continued use of the platform after any changes constitutes your acceptance of the revised policy.

Sonabed Information is collected in several ways. Some is provided directly by you, while some is collected automatically as you use the platform. The types of data collected are detailed below.

Full payment card numbers and CVV codes are never stored on Sonabed's servers. Payment processing is handled through third-party payment gateways, and that information goes directly to the gateway.

Collected data is used solely for the specific purposes for which it was gathered. Sonabed Your information is never used beyond the purposes for which it was collected.

• To create and manage your account and ensure its security.
• To process deposits and withdrawals.
• To confirm bet settlements and game results.
• To prevent fraud and money laundering.
• To meet legal obligations (including KYC and AML).
• To provide customer service and support.
• To monitor the Responsible Gaming program.
• To improve your platform experience (marketing messages with your consent).

Sonabed Your information is never sold. However, limited data may be shared in specific situations where necessary to operate our services.

• Payment Provider: Necessary information is shared with payment services such as bKash, Nagad, and others to complete transactions. They are bound by Sonabed's privacy agreement.
• Game Providers: Limited data is shared with game providers such as Pragmatic Play and Evolution for the purpose of delivering gaming services.
• Legal Authorities: We are legally required to provide information in response to a valid court order or regulatory authority request.
• Fraud Prevention: Certain information may be shared with fraud detection and suspicious activity monitoring agencies.
• Business Acquisition: If Sonabed merges with another company, the new owner will be bound to uphold the same privacy policy.

Your data is never shared with any third party beyond the circumstances described above — that is our clear commitment.

Cookies are small text files that a website saves to your device. Sonabed Uses cookies to keep the platform running properly and ensure a smooth experience for you.

• Essential Cookies: Maintaining login sessions, storing security tokens. These cannot be disabled as the platform will not function without them.
• Performance Cookies: We analyze which pages are visited most and how quickly they load. All data collected for this purpose is anonymous.
• Preference Cookies: To remember language settings and theme preferences. These are optional.
• Advertising Cookies: Sonabed does not use its own retargeting or any third-party advertising tracking cookies.

Sonabed Your data is never retained longer than necessary. However, certain information must be kept for a defined period for financial and legal compliance purposes.

• Data for active accounts is retained for the duration of the account.
• Transaction records are retained for 5 years after account closure, in accordance with financial regulations.
• KYC verification documents are retained for a maximum of 7 years.
• Customer service communication records are retained for 3 years.
• After marketing consent is withdrawn, the relevant data is deleted within 30 days.

Once the legal retention period expires, data is securely destroyed. sonabed does not store any data indefinitely.

SonabedEvery member of sonabed has certain fundamental rights regarding their personal data. To exercise these rights, email us at support@sonabed.click.

Sonabed This Privacy Policy may be updated from time to time. For significant changes, we will make every effort to notify you in advance via your registered mobile number or email. You can always check the "Last Updated" date at the top of this page to see when the most recent changes were made.

For any privacy-related questions, complaints, or data rights requests, you can reach us at support@sonabed.click. Our support team is available 24/7 in Bangla and typically responds within 24 hours.