Betting is for entertainment, not addiction Set a Deposit Limit, Stay Safe For adults aged 18+ only Stay balanced with session time limits If you're having trouble, let our 24/7 support team know Play for fun, play smart Betting is for entertainment, not addiction Set a Deposit Limit, Stay Safe For adults aged 18+ only Stay balanced with session time limits If you're having trouble, let our 24/7 support team know Play for fun, play smart
Responsible Gaming

Sonabed Responsible Gaming – A Guide to Safe & Healthy Betting

SonabedPlaying here is not just about winning or losing — it is a form of entertainment. We want you to feel good at the end of every session, not stressed. To support that, a range of responsible gaming tools is available, completely free and ready to activate at any time.

Taking the time to read this page is a good decision. Being informed makes it much easier to keep yourself safe.

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Protection Tools
5 Free Tools
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Session Limit
Set it yourself
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Deposit Limit
Daily / Weekly
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Self-Exclusion
When to Take a Break

Core Principles of Responsible Play

Why Sonabed Takes Responsible Gaming Seriously

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Entertainment, Not Investment

Expecting a regular income from betting is not realistic. Come to Sonabed to enjoy the thrill of a cricket match or pass the time with slots – and take both wins and losses in your stride.

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Make Informed Decisions

Avoid placing bets when you are angry, under the influence, or stressed. Making calm, rational decisions leads to a much more enjoyable betting experience.

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Set a Budget in Advance

Decide in advance how much you are willing to spend on betting each month. Stick to that budget and never use money reserved for essential expenses.

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Maintain a Healthy Balance

Play only when you have time left over after family, work, and studies. Make sure gaming never gets in the way of your daily responsibilities.

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Don't Chase Your Losses

Chasing losses by placing bigger bets is a dangerous habit. Each bet is independent – a previous loss does not guarantee a future win.

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Do not hesitate to ask for help

Feeling like you are losing control? Sonabed's support team is here to help without judgment. Reach out and we will work through it together.

Our Commitment: Sonabed believes a happy and healthy player is the best kind of player. Read through the information on this page and use it to keep yourself protected.

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Why Responsible Gaming Matters

Online betting and casino games are fun, exciting, and can sometimes be quite rewarding. But when the fun turns into a habit, that is when problems can start. SonabedResponsible gaming is not just a policy on paper — it is a core part of our platform's philosophy.

Online gaming is becoming a new form of entertainment in Bangladesh. Many people place bets to add a bit of excitement while watching cricket, while others unwind with slots in their spare time — and that's perfectly normal. The problem arises when the fun starts to slip out of control: when you find yourself spending more money than you can afford chasing a win or trying to recover losses.

Research shows that becoming aware of gaming addiction in its early stages makes it much easier to manage. SonabedThe protection tools are designed to help build that early awareness. Using them is not a sign of weakness — it is the smart thing to do.

Remember: losing is a normal part of betting. No strategy guarantees a win every time. Only bet what you can afford to lose without regret.

The bottom line: Think of betting as an expense, not a source of income. Just as you spend money going to the cinema or eating out, betting is the same — the cost of entertainment.
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Sonabed's Protection Tools

SonabedFive free protection tools are available on sonabed. They can be activated from the "Responsible Gaming" section in your account settings.

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Deposit Limit

Set your own daily, weekly, or monthly deposit cap. Reductions take effect immediately, but increases require a 24-hour waiting period — a deliberate safeguard by design.

Go to Settings → Responsible Gaming
Select "Deposit Limit"
Set the amount and duration
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Loss Limit

Set a cap on how much you can lose before bets are automatically blocked. With this in place, the system stops you before losses get out of hand.

Go to Settings → Responsible Gaming
Select the "Loss Limit" option
Enter your maximum loss amount
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Session Time Limit

Set a limit on how many consecutive hours you can use the platform. When the time is up, you will receive a reminder and your session will end automatically.

Go to Settings → Responsible Gaming
Select "Session Limit"
Set a time duration
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Cooling-Off Period

If you want to step away from betting for a set number of days, activate the cooling-off option. You'll still be able to log in during this period, but placing bets will not be possible.

Go to Settings → Responsible Gaming
Choose a "Cooling-Off" Period
From 1 day up to 90 days
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Self-Exclusion

For a longer break, activate self-exclusion. This will fully deactivate your account for a set period. There is no way to cancel it before the period ends – this is intentional.

6 Months
1 Year
2 Years
Permanent
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Steps to Set a Limit

SonabedSetting limits takes just a few steps and can easily be done from your smartphone.

1
Log In to Your Account
Log in to Sonabed with your mobile number and password. You can use either the app or the website – whichever is more convenient.
2
Go to the Profile Menu
Click the profile icon in the top right corner and select "Account Settings".
3
Find the "Responsible Gaming" Section
Scroll down the Settings page and you'll find a dedicated "Responsible Gaming" section.
4
Select the Tool You Need
Deposit limit, loss limit, session limit, cooling-off, or self-exclusion — choose whichever option suits your needs.
5
Set the amount and duration, then save
Enter the limit amount and confirm. OTP verification may be required. Once saved, the limit takes effect immediately.
If You Need Help: If you run into any trouble setting limits, let us know via support chat. The support team will help you directly — no questions asked, just assistance.
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Warning Signs of Gaming Addiction

If several of the points below sound familiar, it's worth pausing to reflect. That's not a sign of weakness – it's a sign of self-awareness.

Financial
Spending beyond your budget
Spending beyond your monthly budget on betting, or using money set aside for essential expenses.
Emotional
Feeling restless when you can't play
Going a few days without betting leaves you feeling restless, irritable, or empty.
Behavioral
Chasing losses with more bets
Placing bet after bet trying to win back what you've lost.
Social
Withdrawing from family or friends
Being dishonest with family or loved ones about your betting, or spending less time with them.
Time-Based
Skipping work or sleep to play
Betting late into the night, or playing during work or study hours.
Cognitive
Thinking about betting constantly
Even during work, your mind keeps drifting to your next bet or tallying up what you've lost.

If two or more of the signs above apply to you, please reach out to support@sonabed.click or activate a cooling-off period.

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Minor Protection

SonabedAnyone under 18 is strictly prohibited from participating. Age is verified at registration, and KYC documents may be requested in cases of doubt.

If you have teenagers or younger siblings at home, it is a good idea to take the following steps:

  • Keep your Sonabed account password private and always log out when you are done.
  • Using a PIN lock or biometric lock on your phone.
  • Not saving passwords in your browser.
  • Keeping your payment accounts (bKash, Nagad) separately secured.
  • Avoid betting in front of children so they are not tempted to imitate the behavior.
Report: If you suspect a minor is using Sonabed, please report it to support@sonabed.click. Sonabed has a zero-tolerance policy on this matter.
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Verify yourself

The checklist below is a quick way to check in with yourself. Tick each box if the statement applies to you.

I see betting as entertainment, not as a source of income.
When I lose, I can stop and wait until the next day.
I have set a monthly betting budget and I stick to it.
Betting is not affecting my family, work, or studies.
I never use money meant for essential expenses on betting.
I am comfortable and happy even when I am not betting.

If you were able to check fewer than three boxes, please stay cautious and consider using Sonabed's protection tools.

Frequently Asked Questions

Responsible gaming and answers to some technical questions

This issue is usually caused by an outdated app version or cached data. First, close the app completely (swipe it away from recent apps) and reopen it. If it says "Update Required," download the latest APK from the Sonabed download page – it's not available on the Play Store, so you'll need to get it directly from the site. You don't need to uninstall the old version first; installing the new APK over it will update the app automatically. If the app won't open at all, try clearing the app cache from your phone's settings. If the problem persists, you can open sonabed.click in your browser and continue from there – all features are available on the website too. Contact the support team and they'll assist you directly.

When you enter the Live Betting section on Sonabed, you can follow real-time scores of ongoing matches directly on the page. Scorecards, over-by-over updates, and ball-by-ball odds changes are all displayed side by side so you have everything you need at a glance when placing a bet. For select major matches, limited streaming is also available — look for a dedicated "Live" tab right on the Live Betting page. An active account balance is required to access the stream. Not all matches will have streaming, as broadcast rights vary by event. However, score updates and odds changes remain active for every match. If you keep notifications enabled on the app, you'll be alerted before a match starts and at key moments — such as wickets, sixes, and other highlights.

Play Responsibly – Start Today

SonabedRegister and use the responsible gaming protection tools to enjoy a safe and enjoyable betting experience.

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